All our Société Boxes are made locally here in Montreal and do not include shipment cost. Shipping is calculated upon your checkout.

All of our products are placed carefully in your luxury and reusable box with no pricing appearing anywhere in or on the box. A handwritten note is included inside the box. Your order is then placed in a recyclable shipping box and will be delivered right to your door. Please note that a signature is required to receive your delivery.

Yes our offices are open for local pick up. You simply need to send us an email at shop@societebox.com to confirm a date and time for local pick up. Please note we do not have a walk-in option and you must order ahead. 

We ship all over Canada directly on our website as well as in the United-States. For international orders, please send us an email at shop@societebox.com and we will be happy to assist you. 

When your order is confirmed, please allow 48 hours for preparation of shipment. When your order is shipped, it takes 2-6 days to arrive with standard shipping. Due to Covid-19, delays of up to 10 days may be applicable. 

Our business hours are Monday to Friday 9h00 am to 5h00 pm EST time. Once the order is received it will be shipped within 24 hours. Please note this option is not available on weekends. 

All sales are final. We do not accept returns, exchanges or cancellations (However, we know you will love it!) If you have a problem with your order, please email us at support@societebox.com. 

We try our best to accommodate everyone so simply send us an email with your request at shop@societebox.com. We always recommend same-day shipping for special requests on delivery dates. 

Sometimes, upon checkout, the delivery address may be entered incorrectly. In this case, Canada Post is unable to deliver your order. We will gladly send a new one, however shipping fees are applicable. Please send us an email at support@societebox.com. We are here to help you! 

Please make sure that the box is not hidden in a backyard or front porch. Please look carefully as it has happened to previous customers. Unfortunately, beyond that there is a rare chance that it may have been stolen or lost. In this scenario, the best option is to file a claim with the carrier. We will also be happy to do this on our end if required. 

We have a box for everyone! Our curated boxes include options for men, women and children. We also specialize in corporate gifting so do not hesitate to send us an email at shop@societebox.com and we will be more than happy to assist you. 

Yes absolutely! Select the products you wish to include and we will pack it perfectly for you. Don’t worry about the size of the box, it will be automatically chosen upon checkout. 

We have 3 sizes available in black or gold.

Small 9.5” x 9.5” x 4.5”
Medium 12” x 12” x 4.5”
Large 16” x 16” x 4.5”

If you have any special request in regard to the boxes or would like a custom box, simply send us an email at shop@societebox.com and it will be our pleasure to assist you! 

Yes all of our boxes come with a card and you can select which card you would like when checking out. 

Make sure you there are no mistakes in the discount code you are adding to your order. Please note you can only use one discount code per order. If you have any questions or still require support, please email us at support@societebox.com!

We work with UPS and Canada Post for all Canadian and United-States shipments. For international orders, our supplier varies based on the area. 

Yes, with pleasure! We pride ourselves in offering an easy and efficient service to all of our customers, including corporate companies. If you wish to send a gift box to your employees or simply want to highlight someone on your team, don't hesitate to reach out to us and we can gladly help you. You can also directly order online using our large order form in our corporate section of the website. For further assistance, send us an email at shop@societebox.com!  

Unfortunately, at the moment this is not possible. For corporate shipping, please email us at support@societebox.com and we will assist you.

Yes we have the option of having your logo or brand on the box. Send us an email with your logo in AI format and the details of your request at shop@societebox.com and we will be more than happy to assist you! We are here to make magic happen, in the form of a luxurious personalized gift box.